Frequently asked questions
Are your products officially licensed?
Our products are original designs inspired by anime culture. Unless explicitly stated, items are not official licensed collectibles. Every product is curated and designed to meet our quality standards for fans who value craftsmanship and style.
What kind of products do you offer?
We offer a curated selection of anime-inspired merchandise, including:
- Premium apparel
- Action figures
- Keychains
- Deskmats/Mousepad
- Posters
- Wall scrolls
Each product is designed to elevate your collection, whether for daily wear or display.
How long does shipping take?
All orders are dispatched within 24 hours.
Delivery across India typically takes 3–6 business days.
Tracking details are shared as soon as your order ships.
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available across most locations in India.
Can I cancel or modify my order?
We process orders quickly to ensure fast dispatch.
Requests for cancellation or modification must be made shortly after placing the order.
Once an order has been dispatched, changes are not possible.
What is your return or refund policy?
We maintain strict quality checks before dispatch.
As a result, returns and refunds are not offered.
Exception:
For apparel only — if you receive a damaged or defective item, contact us within 48 hours of delivery with clear images. After verification, a replacement or refund will be arranged.
How is the quality of your products?
Quality is non-negotiable for us.
From fabric selection and printing to packaging and dispatch, every product goes through multiple checks to ensure durability, comfort, and finish worthy of a premium brand.
Will the product look exactly like the images shown?
We aim for maximum accuracy in product visuals. Minor variations in color or texture may occur due to lighting, screen calibration, this is standard across premium merchandise.
How can I track my order?
Once shipped, you’ll receive a tracking link via What's app, allowing you to follow your order in real time until delivery.
How can I get in touch with you?
You can contact us via:
- Instagram DM
- Email listed on our Contact page
- What's app number listed on our Contact page
Our team responds within 8 hours on business days.
Do you ship internationally?
Currently, we ship exclusively within India.
International shipping may be introduced in the future.